QeNo Ltd Leeds · London

Service catalogue

Everything from the access line
to the model in production.

The list below is the registered specification of QeNo Ltd, written out in full and translated into what it means in practice. Services are available individually or as an integrated delivery under a single agreement, in the United Kingdom, across Europe and internationally.

Access to data networks, cloud networks and the internet

Telecommunication services providing managed access to private data networks, cloud provider networks and the public internet, with routing, resilience and bandwidth specified per site.

Access to platforms, portals and databases

Controlled access to internet-based platforms, portals and databases, including the authentication and network policy that determines who reaches which system.

Data transmission between data centres

Point-to-point and multi-site transmission for replication, backup, failover and distributed processing, dimensioned for the latency and volume your workload requires.

User access to AI applications and processing platforms

Provision of user access to artificial intelligence applications and data-processing platforms over telecommunication networks, so that model endpoints are reachable, governed and monitored.

Rental of telecommunications apparatus

Rental of telecommunications equipment and of access time to global computer networks, where leasing is the sounder commercial route than capital purchase.

Cloud computing services

Design and operation of cloud environments, whether public, private or hybrid, with cost, capacity and failure behaviour understood before deployment rather than after the first invoice.

Infrastructure as a Service (IaaS)

Compute, storage and network delivered as consumable infrastructure, provisioned as code and scaled against demand you can forecast.

Platform as a Service (PaaS)

Managed runtimes, databases and delivery pipelines so that development teams ship applications instead of maintaining the machinery underneath them.

Virtual computer systems and data-centre architecture

Provision of virtual computer systems and data-centre architecture through cloud computing, including segmentation, redundancy zones and disaster-recovery design.

Hosting of digital content, databases and websites

Hosting for content, database and web workloads with defined availability, backup schedules and patching responsibility.

Server hosting

Dedicated and virtual server hosting, provisioned, hardened and monitored to an agreed baseline.

Computer co-location services

Co-location for your own hardware, hosting computer software, platforms and websites on the internet, with power, cooling, connectivity and physical access control.

Electronic data storage

Storage of electronic data with defined locations, encryption, retention periods and deletion — evidenced, so that data protection obligations can be demonstrated.

Computer software development

Development of bespoke applications, services and interfaces — specified, version-controlled, tested and documented for handover.

Design, development and implementation of AI software and algorithms

From problem framing and data assessment through model design and training to implementation in a live environment, with evaluation criteria fixed at the start.

Research, development and consultancy in artificial intelligence

Applied research and advisory work: what is feasible with the data you hold, what it would cost, and what it will and will not deliver.

Software as a Service for AI and machine learning

Software as a Service featuring artificial intelligence and machine learning applications, operated by QeNo with the infrastructure, identity and data pipeline included.

Technical consultancy on IT, software and AI

Independent technical advice on information technology, computer software and artificial intelligence — architecture reviews, vendor assessments, second opinions before large commitments.

Computer systems analysis and integration

Analysis of existing systems and their integration into a coherent whole: interfaces, data models, migration sequence and cut-over planning.

Rental of computer software and data-processing equipment

Rental of software licences and data-processing equipment for projects, peak load or evaluation periods, without a capital decision attached.

The technology we actually work in

Named rather than implied, because it is the fastest way for a technical reader to establish whether we are a fit. These are systems the team has run in production over decades, not a list of things we have read about.

Systems

Linux and Unix

Decades of operating, hardening and troubleshooting Linux and Unix systems in production. Shell and systems-level work, package and patch discipline, service management, and the diagnostic habits that come from having been the person paged at three in the morning.

Virtualisation

Proxmox VE

Virtualisation and container hosts built on Proxmox VE — clustering, high availability, storage replication and backup strategy — as an alternative to per-socket licensing models that no longer make commercial sense for many estates.

Network

Networking and perimeter

Routing, switching, VLAN segmentation, VPN and site-to-site connectivity, with firewalling and traffic policy on OPNsense. Segmentation designed around what actually needs to reach what, rather than around what was easiest to cable.

Data

Relational databases and IBM Informix

Long-standing IBM Informix experience alongside general relational work: data modelling, query and index tuning, backup and recovery strategy, and migrations off ageing platforms without losing the business logic that accumulated inside them.

Regulation

NIS2 and supply-chain security

Working knowledge of Directive (EU) 2022/2555 and its national transpositions, including the German BSIG. Relevant in two directions: designing infrastructure that helps a client meet its own obligations, and being the kind of supplier that can evidence its measures when the client's supply-chain requirements reach us.

Operations

Monitoring, backup and recovery

Instrumentation that shows degradation before users report it, backup regimes tested by restoring rather than by inspecting the log, and recovery procedures written so that someone other than the author can follow them under pressure.

Which of these do you actually need?

Most engagements start with one requirement and a constraint. Describe both and we will tell you the shortest technically sound route to it.